24/7 Assistance

Flights change, weather delays happen, but there is no need to stress when the unexpected takes hold.

With our 24/7 support service, our highly experienced Active Travel Experts are there to help put things right. When you book with us, we provide you with a 24/7 emergency assistance helpline for when the unexpected happens. Travel in confidence knowing whatever happens we will be right there to support you along the way

During New Zealand Business Hours:  Phone: +64 9 479 2210 | NZ Toll Free: 0800 555 035

After hours  emergency: Phone: +64 21 479 221